Your privacy is important to us. This Privacy Policy describes how Envolta collects, uses, stores, and protects users’ personal information when using our app and related services.
1. Information We Collect
We may collect the following types of information:
1.1 Information Provided by the User
- Name
- Email address
- Profile photo
- Date of birth (when applicable)
- Information entered in events, invitations, or social interactions
1.2 Automatically Collected Information
- Device identifiers
- Operating system and version
- IP address
- App usage data (screens accessed, usage time, interactions)
- Notification tokens (push notifications)
1.3 Third-Party Information
If you use third-party login services (such as Google or Apple), we may receive basic profile information as authorized by you.
2. How We Use Your Information
The collected information is used to:
- Create and manage your account
- Enable social interactions, invitations, and events
- Send push notifications related to app usage
- Improve the user experience
- Ensure application security
- Comply with legal and regulatory obligations
3. Information Sharing
Envolta does not sell your personal data.
We may share information only in the following situations:
- With essential service providers (e.g., hosting, notifications, authentication)
- To comply with legal obligations, court orders, or government requests
- To protect the rights, safety, and integrity of Envolta and its users
4. Data Storage and Security
We adopt appropriate technical and organizational measures to protect your information, including:
- Encryption
- Access control
- Security monitoring
- Storage on secure servers
However, no system is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
Personal data is stored only for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our terms.
You may request the deletion of your data at any time.
6. Data Subject Rights (LGPD)
In accordance with the Brazilian General Data Protection Law (LGPD) (Law No. 13,709/2018), you have the following rights:
- Confirm the existence of data processing
- Access your personal data
- Correct incomplete or outdated data
- Request data deletion
- Revoke consent
- Request data portability
To exercise your rights, please contact us using the channel indicated in the Contact section.
7. Push Notifications
The Envolta app may send push notifications related to:
- Invitations
- Events
- Important updates
You may disable notifications at any time in your device settings.
8. Children and Adolescents
Envolta is not intended for children under 13 years of age. We do not knowingly collect personal data from children without parental or legal guardian consent.
9. Changes to This Policy
This Privacy Policy may be updated periodically. Whenever there are significant changes, we will notify users through the app or other appropriate channels.
10. Contact
If you have questions, requests, or wish to exercise your privacy-related rights, please contact us:
- 📧 Email: atendimento@nuvolahost.com.br
- 🌐 Website: https://envolta.com.br
Nuvola Host IT Services – CNPJ: 26.947.110/0001-59 – Address: Rua Buarque de Macedo, 3019, Room 204 - Garibaldi/RS, Brazil.